Dear Members and Member Staff:

I hope you are holding up as best as possible under these difficult and unprecedented circumstances.   The CV-19 situation changes hourly and the challenges are extraordinary for all Americans, but particularly hospitals.

I suspect you are being overwhelmed by planning and operational issues and we have tried not to send mass emails to WNYHA Members that only duplicate what you may be hearing from CMS, New York State, HANYS or local Departments of Health.  We have responded to individual hospital requests for help and have also focused our attention on supply shortage issues and matters of unique concern to WNY hospitals –– limiting the impact of the Canadian border closing on hospital staffing being one example.

That said, if there are particular issues we can be helpful with, or if you believe your requests to others for assistance are not being heard, please contact us immediately.  We stand ready 24/7 to help you and your staff to weather this storm and provide the best patient care possible.

We are working hand-in-hand with HANYS on a daily basis to address the full range of issues you are confronting: supply shortages, staffing, cash flow, childcare, testing, access to ventilators and preparing for patient surge.  HANYS is sending a constant flow of information on these issues to CEOs and appropriate staff.  If you are not getting this information, please advise.

Please let me know how I can be of assistance.   Email kschoetz@wnyha.com and cell 716-480-1985 are the best way to reach me.

Ken

Ken Schoetz Chief Executive Officer

Western New York Healthcare Association

c: 716.480.1985 | kschoetz@wnyha.com